User Lifecycle Management
Go beyond the Household Paradigm to Create 1:1 Relationships around Services
MINT - USER LIFECYCLE MANAGEMENT (ULM)
UXP Systems MINT ULM is a key and necessary enabler for operators who wish to personalize the service experience beyond existing household and account paradigms.
MINT ULM is the industry's first 360 degree personalization module, providing BSS domain User Lifecycle Management including service federation, authorization and subscription entitlement, paired with Network Service personalization including session, credential and service profile data. MINT ULM allows the network operator to deliver personalization at the user level while leveraging the existing underlying billing/SSO/entitlement systems and network services, without customizing them. This fit-gap approach delivers unparalleled time to market in enabling new user based business and service models required to unify services, reach new customers and screens, and compete with over-the-top entrants across voice, video, messaging and more. Highlights of ULM include:
 
Highlights
Full user registration workflow, business processes and templates
User/sub-account maintenance
Support for new users (OTT, freemium, credit card charged), outside of existing legacy systems
Flexible, role-based hierarchy management to respect underlying account structures and financial ownership policies
Service federation and billing subscription association
Third party service integrations via SAML 2.0, Oauth, OpenID, LDAP, etc
User activity logging via UXDR data records. User eXperience Detail Records, which track all end-user activity, represent a significant data record of all user activity and can be capitalized by the operator for numerous reporting and application purposes (preferences, suggestions, targeted marketing, etc.)
Video Demo: MINT in Action
See the MINT Platform in action, unifying video (programming, metadata, social media, personalization) and voice (calling, messaging, contacts) at Flow, the Caribbean's largest MSO.
 
X