In this webinar, UXP Systems and Light Reading will discuss the key challenges faced by CSPs when dealing with the GDPR and relevant CSP use cases in the market today. The webinar will also include a live installation-ready, product demo that showcases how CSPs can become GDPR-ready now!
The European Union’s General Data Protection Regulation (GDPR) redefines the degree with which a user’s personal data must be protected. At the heart of this regulation lies the reality that privacy and consent management need to be managed at the individual user level.
The challenge for communications service providers (CSPs) is that existing telecom systems and processes are designed around an account, device or an address. Individual user management, centered around digital identity, is a recent requirement and most CSPs will struggle to manage the privacy and consent settings of any user who consumes their services. Additionally, providing users with a central privacy dashboard including visibility and control of all their personal data is a tremendous challenge, since personal data is distributed across various data processing systems in a CSP network, e.g., billing, CRM, BI, marketing or external partner services.