Vodafone is creating a unified user experience via a digital identity for users across business units that came together via recent acquisitions. Vodafone is utilizing UXP Systems' User Lifecycle Management platform to unify and personalize every user's experience for cable, wireless, fixed line, and premium digital services.
Cable Bahamas is using ULM to deliver a converged digital user experience to customers in the Caribbean market. This user-centric customer experience includes streamlined user access management of core and OTT services, user profiles for a personalized service experience, integration of voice and messaging across platforms, and full hierarchy support for all users within the household.
ULM is injecting personalization into the Telus Optik IPTV Service. This integration with Ericsson's Mediaroom enables user profiles, personalized recommendations, parental controls, the management of user entitlements across screens, and provides gateway functionality for the blending of next generation cloud services into the overall digital experience.
Ibrahim Gedeon, Chief Technology Officer, TELUS
Carlo Alloni, Chief Technology & Information Officer, Cable and Wireless
Mark Mortensen, Research Director and Practice Leader at Analysys Mason