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Our Blog

The UXP Systems Blog contains posts focussed on digital identity trends, technology, and industry news.

Is B2B the Growth Nugget hiding in Telecom Markets?

  It is great working at a software company that has the privilege of working with some of the largest operators in the world. Working with these companies gives us first hand exposure to confirm our own approach to the markets we serve, to experience the way that operators work internally, and understand how their own executives perceive the market changes that are challenging the operator community around the world.
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Operators Search for Identity at Mobile World Congress 2017

on Mar 13, 2017 11:42:43 AM By | Jim MacDonald | 0 Comments | digital transformation digital identity Operators Identity Management
I recently returned from our annual pilgrimage to Barcelona, Spain for Mobile World Congress 2017 (MWC). Hailed as the world’s largest gathering for the mobile industry with over 2200 exhibitors, our company attends every year, and this year once again the show pushed multiple themes and issues to the forefront as operators continue their struggle with digital transformation.
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A Digital Telecom Stack for the Internet Economy

The rise of millennials and the concept of the digital native have unsettled traditional business.   The internet economy has conditioned us to interact with goods and services in new ways.  Wherever we can eliminate the friction of human interaction, we do.  Browsing and purchasing are happen online. Digital goods are available in real time, while physical goods arrive at our door in logistically impossible time frames.  Internet merchants know what we want before we do, and condition our appetites with prescient digital ads.   Billing and payment proves that simplicity is genius.  One-click purchasing, simple subscriptions and online account management combine convenience with peace of mind.
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6 Resolutions for Data Privacy in 2017

on Jan 20, 2017 7:25:00 AM By | Jim MacDonald | 1 Comment | digital transformation ULM GDPR Data privacy User managed privacy
 2016 is now behind us and it was quite a year. As we dive into 2017 and prepare for all that is ahead of us, European companies, (actually, any company that have any EU customers or collect data from EU citizens) need to consider including these data privacy Resolutions as part of your focus.
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Will 2017 Be The Year of the Identity Economy?

on Jan 18, 2017 11:29:49 AM By | Jim MacDonald | 2 Comments | digital identity digital user uxp systems ULM identity User
While those who are deeply ensconced in the technology realm may say it is already here, 2017 may indeed be the year that the greater population of technology users truly understand the role of identity and how it relates to a very large part of the global economy.  
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5 Things Enterprises Need to Know About the GDPR

on Dec 14, 2016 9:26:03 AM By | Jim MacDonald | 0 Comments | digital identity ULM Europe GDPR User managed privacy
I'm writing this blog entry from Singapore, at TM Forum's LIVE Asia show.  There is certainly agreement among the speakers and operators in attendance here that they're staring at a huge,  growing issue when it comes to managing user data. With our highly connected world and the massive increase in data collected for every digital activity (7.9 Zettabytes of personal data from over 3.5B internet users* globally), there has been increasing concern about balancing the drive for a better user experience and personalization with the security of this personal data.  To restore order between the competing mandates of personalization and privacy, the European Union has introduced the General Data Protection Regulation (GDPR) and any company gathering data from EU citizens must comply with it. 
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So You’re Going Digital. Don’t Leave Your Users Behind.

on Nov 16, 2016 12:23:27 PM By | Jim MacDonald | 0 Comments | digital transformation digital identity digital user
I’ve just returned from a number of industry events in Europe and the Middle East where cable and telecom operators have gotten together to discuss how to innovate rapidly in an attempt to save their industries from the peril of their competition: namely, the Over-The-Top providers who are competing for their customers. You know them: Apple, Netflix, Amazon, Google, Whatsapp, Wechat, etc...
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Where are they now? Telco operators & the digital transformation survey pt. ii

on Jul 22, 2016 9:24:17 AM By | Jim MacDonald | 0 Comments | technology Operators Digital Strategy
A few weeks ago while in Prague for the CEM in Telecoms European Summit, I made sure to try a Trdelník (even though I'm still not sure how to pronounce it). Along with tasting the local pastry, I presented a customer case study on “Identity Driven Digital Transformation & Making the Most of Legacy Systems”. The presentation chronicled the challenges operators face with large, multi-country transformation projects and the opportunity to be more competitive by placing users at the centre of their digital transformation plans.
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Digital Identity: The Next (BIG) Operator Service

on Jun 6, 2016 4:55:24 PM By | Gemini Waghmare | 1 Comment | digital identity
Four Keys to Success as a Digital Identity Provider On a keynote panel at the TM Forum Live! Conference in France this month, the ever insightful CIO of Comcast, Scott Alcott, was asked how telecom operators could innovate. Speaking on the topic of “Reimagining Your Business in a Connected World”, Alcott had clear calls to action for all of us. Among them was a line that made me rethink the very core of my business.  “I'd like to see Identity as a Service”, Alcott said. As the CEO of a company that powers digital identities for operators, I had always thought of our space as infrastructure. Service providers launch services and use digital identities as a means to access them.   Was I missing the bigger picture? 
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TM Forum Live report: Niçoise salads & digital transformation

on May 18, 2016 10:18:06 AM By | Jim MacDonald | 0 Comments | Identity Management Digital Strategy Telecommnications
Digital transformation was the hot topic last week at TM Forum Live, held every spring in Nice, France. While telecom executives enjoyed the food of Provençe, they also attended presentations and technology demonstrations on the topic of Digital Transformation. And no matter what the perspective, strategy or stage of transformation being discussed – what most attendees learned is that the central element of operator transformation lies in their ability to effectively manage their relationship with individual users.
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